IT CONSULTING & TECHNICAL SUPPORT
Desktop Support:
Dartran Systems, Inc. transfers data, profiles, and desktop settings to ensure users may continue working without the frustrations generated by lack of access to essential files or resources. Our engineers conduct desktop orientations at the user’s work area to acclimate them to the new system. In the event of large-scale desktop deployments, roving engineers are available to assist users. Our engineers are sensitive to user’s concerns and are committed to creating a positive experience and providing exceptional customer service.
We build the necessary support structure based on our client’s present and future needs. Our help desk personnel, experts in communications, customer service and technology, provide a single point of contact for user support and desktop services requests.
Enable better management and control of enterprise desktop environments by addressing key desktop management pain points.
- Streamline deployment and change management
- Quickly respond to changing business requirements with flexible service provisioning
- Secure desktops and mobile laptops
- Better manage software assets, versioning, and license compliance
- Improve end-user access to key applications and control application permissions
- Accelerate software deployment and reduce image complexity
A desktop deployment project is an ideal opportunity to implement optimization technologies. Organizations can take advantage of the people, processes, and technologies that are already engaged in the rollout to deploy these technologies; in turn, they can help to ease the time, cost, and effort of the operating system rollout.
Deployment Methodologies are the Key to Achieving Value from Desktop Deployments
Dartran has the knowledge and tools to provide a smooth, streamlined, and efficient deployment that minimizes risks and end-user disruption. We leverage our experience and methodologies to reduce deployment time, limit service disruptions, reduce post-deployment help desk costs, and improve ongoing management.
Dartran’s holistic approach helps clients:
- Assess infrastructure readiness including operations, infrastructure maturity, and asset management
- Properly implement advanced security capabilities
- Leverage tools for secure application implementation, task automation, compliance management, and policy-based security
- Evaluate technologies to streamline ongoing management and service provisioning
Unparalleled Post Implementation Support
Dartran is committed to unmatched end-user satisfaction. Our goal in every project is zero help desk calls; that means no unexpected issues, and no business disruption. We provide roving engineers for post-migration support to orient users and answer any questions they may have. Senior managers review the customer surveys from each end-user interaction. We hold each team member responsible for the quality of service they provide.
All computer services as done right the first time, saving Time, Money, and Resources.
OUR RANGE OF SERVICES
Your partner for smart solutions
Copyright Dartran Systems Inc. 2013. All rights reserved.
SOME OF OUR PARTNERS:
MICROSOFT SOLUTIONS PARTNER SINCE 2001:
Best Practices and Excellence in Competency for Desktop Deployment Architectural Design
CALL US FOR AN APPOINTMENT TODAY.
(818) 265-0900
TESTIMONIALS
"I want to thank you and your staff for your exceptional service. You have always sent knowledgeable, polite techs to help us through our computer problems. We couldn't run our business without your outstanding support and expertise. Keep up the great work!"
- Robert Smith, Smith & Associates
"Thank you for all your expertise and prompt attention to our needs over these past two and a half years. Your outstanding team has consistently been available and helpful. I would recommend your services to all."
- Patricia Jones, PJS, Inc.
Call: 818-265-0900 Email: info@dartran.com
Dartran Systems, Inc.
1413 1/2 #188 W Kenneth Rd
Glendale, CA 91201
Office Tel: (818) 265-0900
Cell: (818)414-1111
Email: info@dartran.com